3 steps to follow if you receive an exorbitant electricity bill
Lola Palanco
6 min read
·
January 24, 2022
At some point in our lives, we've all received a higher electricity bill than we expected, so if it just happened to you, don't worry!
It has happened to us on numerous occasions, and that was one of the reasons that led us to create Polaroo. We don't like surprises at the end of the month, much fewer companies that offer contracts with small print.
That's why we know how much you want to call your electric company and tell them four things (but we already told you that's not the solution).
What's the solution then? Keep reading!
What to do if I get a higher-than-normal electricity bill
- We recommend that look if the reading that You have been charged it corresponds to what your meter actually marks.
How to do this? First of all, and the simplest thing, is to look at your physical meter. If not, another option is to look at it through the web portal of your distribution company.
For this second option, it is important to keep in mind that many times The electricity company you have contracted is not exactly the one that distributes you, although sometimes they belong to the same owner.
What's the difference? The distribution company is responsible for bringing electricity to a certain area, while the marketing company simply acts as an intermediary between the former and the customers.
Why am I telling you this? Because to access your accountant's information, you have to enter the web portal that your distribution company offers.
- Check if you have other contracted services on your bill
What do I mean? Many companies include in your fee maintenance fees, insurance rates and a long list of options that increase the amount of it and that have nothing to do with your consumption.
It is possible that they have included it without you wanting it and, as a result, you do not know that you are paying for it. So reviewing your bill in this regard is very important because If you identify it, we already told you that you will be able to save a large amount of money.
- Ask Polaroo to review your bill electrical
If you don't want to do the previous two points yourself, the best thing is to ask Polaroo to do it for you for free.
As I said at the beginning, at Polaroo we don't like bills with small print or clauses that are difficult to understand, that's why all our customers are with electrical suppliers who are 100% transparent with the odds they offer.
That's why we can check your electric bill free of charge and tell you what makes your bill more expensive, as well as proposing other electricity companies that offer you a better price for the same service and are also transparent and have 100% renewable energy.
How can I fix the problem without doing anything?
Very easy!
Just prepare an invoice and write to us at marketing@polaroo.com. We will analyse it and in less than 48 hours, you will receive a study where we will notify you why your bill has been more expensive this month and, best of all, what alternatives will make you pay less next month.
