History‍

Berto's Milanesa is an innovative fast food chain that has rapidly gained popularity for its unique gastronomic offer: Delicious Milanese in a themed setting which pays homage to some of the most iconic and charismatic characters in history.

Founded by Alberto Bonhomme, a visionary entrepreneur with experience in creating successful gastronomic concepts, Berto's Milanesa has managed to position itself as a reference brand in cities such as Barcelona and Madrid.

The chain has restaurants that not only offer exquisite Milanese dishes, but also function as museums dedicated to emblematic figures such as Joan Laporta, Maradona, Julio Iglesias, and King Emeritus Juan Carlos I, providing customers with a unique and entertaining experience.

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‍The challenge

With the rapid growth of Berto's Milanesa, efficient supply management became a significant challenge.

As the company expanded its presence with the opening of new restaurants, managing multiple assets and supply contracts became increasingly complex.

With five restaurants in operation and an expansion plan that includes the opening of new stores in Barcelona and Madrid, the manual administration of supply contracts consumed valuable time and resources that could be allocated to more strategic areas of the business. The growing demand for more efficient and less error-prone management was becoming increasingly evident.

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‍The solution‍

To face this challenge, Berto's Milanesa found on the platform of Polaroo an ideal strategic management tool.‍

At Polaroo, with our software specialized in supply management, we offered Berto's Milanesa the necessary resources to centralize, automate and analyze all aspects related to its supplies.

This solution allowed the chain to optimize its operations by integrate all supply contracts on a single platform, facilitating data-based decision-making and business intelligence, and freeing your team from the administrative burden.

‍Alberto Bonhomme Gómez, CEO and co-founder of Berto's Milanesa, summarizes his experience with Polaroo with the following words: “Essential for managing your business. It's worth every euro. Absolute peace of mind in every way: control, order, and if there are problems or incidents, they can solve it for you by sending a WhatsApp”.‍

The implementation of Polaroo not only automated key processes, such as activating supplies in new locations and managing incidents, but it also provided a detailed analysis of existing contracts, identifying savings and optimization opportunities that were not evident before.

This proactive approach focused on efficiency allowed Berto's Milanesa to remain focused on its growth and the expansion of its innovative concept, without neglecting critical aspects of daily operation.

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‍Results‍

The implementation with Polaroo's software and team of experts has generated outstanding results for Berto's Milanesa:

• Savings of €1,800: Thanks to the optimization studies of supply contracts carried out by the team of experts at Polaroo, Berto's Milanesa has achieved a significant reduction in its operating costs, allowing these resources to be reinvested in business growth.
• More than 50 hours saved in management: By automating and delegating administrative tasks such as activating supplies, changes in ownership, and managing incidents with suppliers, the Berto's Milanesa team has more time to focus on strategy and business development.
• Peace of mind and focus on business: The peace of mind of knowing that their supplies are under control, with an efficient system that prevents problems before they occur, allows them to focus on continuing to offer a unique dining experience and expanding their brand.

This success story at Polaroo together with Berto's Milanesa is a testament to how technology and innovation can be powerful allies in the efficient management of a growing business.

Providing them with customized solutions has significantly improved the operational efficiency, profitability and the company's ability to focus on expansion. With this, we stress the importance of having adequate tools to manage operational complexity in sectors as dynamic as the HORECA sector.