History

Buenas Migas was born from an encounter between two cultures and a shared passion for good food. Patrick, an Italian from Genoa, and Clare, an Englishwoman from Cornwall, teamed up with one goal in mind: to share the culinary secrets of their respective regions with the rest of the world.

Their journey took them to Barcelona, where they began their search for the perfect place to open a focacceria. At a decisive moment, while resting on a bench in Plaza del Bonsuccés, they discovered an available place and that led them to take the first step towards what would become one of the most beloved chains in Barcelona.

This was how in November 1998, Buenas Migas opened the doors of its first store with a team of five people. Since then, the company has grown and maintained the essence of its original recipes, adding new creations. Today, Buenas Migas has several locations in Barcelona and a team of more than 100 people dedicated to providing unique culinary experiences.

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The challenge

The administration and accounting department was faced with the challenge of managing large volumes of billing and ensuring that all documentation was in order and easily accessible. Because, as the number of Buenas Migas locations increased, so did the complexities associated with managing supplies, contracts and invoices.

Each location had different vendors, specific contracts, and was maintaining efficient control of operating expenses is essential to ensure business profitability.

The dispersion of invoices and legal documents in different formats and platforms made the process tedious and susceptible to errors. Not only did this increase the workload, but it also made it difficult to make decisions based on up-to-date and accurate data.

It was in this context that Buenas Migas decided to look for a solution that would allow them to optimize their supply management and billing, and they found Polaroo software as a good ally for this.

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The solution

Polaroo, with the supply management software together with the team of experts, have played an important role in the administration and accounting department of Buenas Migas, acting as a comprehensive solution for the challenges presented by:

• Centralize and automate management: The Polaroo software allows them to centralize and automate the management of all basic restaurant supplies.
• Access data in one place: One of the aspects most valued by the Buenas Migas team is the ease with which they can access all their invoices and legal documents in one place.

“What we like most about Polaroo is the platform where all our invoices are located and we can check any period from any supplier. We also value the transparency of having legal documents such as contracts and IDs on the same platform”, Arianni Gonzalez, accountant at Buenas Migas

• Have a personalized service: In addition to the organization of information with the software, at Polaroo we also have a personalized service, where the team of experts is constantly working to resolve issues and find the best rates for supply bills. This has allowed Buenas Migas not only to save time, but also to optimize its operating costs, something crucial in a sector as competitive as that of catering.

“It's an intuitive and excellent platform, and direct communication via email and phone is very effective,” continues Arianni Gonzalez

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Results

Since the implementation of Polaroo, Buenas Migas has experienced a notable improvement in two key aspects of managing your supplies and billing:

• 1) The centralization of documents and invoices has simplified internal review and auditing, reducing management times, and allowing the management team to spend more time on strategic tasks and less time on operational management.
• 2) The constant support of the Polaroo team of experts has ensured that Buenas Migas has better rates for your supplies, reducing costs and increasing operational efficiency.

These aspects of improvement are especially important for maintaining competitiveness in a market that requires not only product quality, but also efficient resource management.

• In the last three years, we have successfully managed over 800 invoices across their 20 real estate assets, as well as conducting various optimisation studies, demonstrating an ongoing commitment to efficiency and improving their operation. This has saved them 340 working hours.
• Specifically, in the last six months, the efforts made by the team of experts at Polaroo have resulted in a significant savings for the Buenas Migas team, addressing critical issues such as the complaint for the malfunction of a meter in one of its premises, whose resolution lasted for months, and coordinating the actual reading of estimated water bills.
• In addition, work has been done on the change of electricity suppliers, and detailed studies have been carried out on proposals for electricity and gas supplies, ensuring that their assets got the best available offer.
• Also, we successfully manage an emergency situation due to a flood caused by a pipe burst, which required our immediate intervention. All of this reflects our proactive and personalized approach to meeting specific needs of each case.

The work with the Buenas Migas team and the implementation of the Polaroo software has resulted in excellent synergy to facilitate the daily management of the focaccia chain, in addition to reducing time spent managing basic supplies and costs through the analysis of supply consumption data. All this work has an impact on them being able to focus on what they do best: offering high quality products with the authentic flavour that has characterized them since their inception.