About GoodNews

GoodNews was born in September 2020 in Barcelona, in the midst of the Covid-19 pandemic, with a clear purpose: to restore optimism to neighbourhoods by reinventing traditional kiosks as meeting points.

Since its inception, GoodNews has positioned itself as a brand that It offers “good coffee for good people” and that seeks to lead the revolution of coffee and non-alcoholic beverages in Europe. Their proposal goes beyond a simple cup of coffee: they offer a vibrant space where the community can come together and share moments. In a few years, GoodNews it has grown exponentially, expanding to 28 locations and reaching more than 200 homes and 100 offices in Barcelona, Madrid, Paris and Amsterdam.

The company is committed to sustainability, health and fair trade. Throughout his career, he has adopted significant measures, such as discontinuing the use of coffee varieties that do not guarantee full traceability of beans and becoming the first coffee start-up to obtain B-Corp certification.

These milestones reflect their commitment to making a positive impact on the planet and its environment. However, this rapid growth and its focus on international expansion present a series of operational challenges in supply management.

“Before using Polaroo, supplies were managed individually for each point of sale. The reality is that we have been working with you for quite some time, so you have accompanied us in practically all our openings”, Valentín Muñoz, Retail Development Manager at GoodNews

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The challenge

From the beginning, GoodNews had the ambition to establish multiple outlets in several cities in Europe. With this ambitious growth came the challenge of efficiently managing basic supplies in each of its locations.

When opening stores in new cities such as Paris and more recently in Amsterdam, the need for a centralized and simplified approach became critical.

Valentín Muñoz tells us about the need to integrate supply management software to provide solutions to the challenges they faced:

“Among the challenges we were trying to overcome were mainly the comprehensive management of all supplies. From the beginning, GoodNews had the objective of having several points of sale in several cities, which we knew was a great challenge when it came to management and operations. This is where Polaroo comes into play, making much of our maintenance easier”, Valentín Muñoz, Retail Development Manager at GoodNews

More specifically, the challenges were as follows:

• Each point of sale managed its supplies independently, resulting in a complicated operation, with scattered invoices, multiple suppliers and the lack of a clear view of consumption and costs associates.
• This decentralized approach not only It consumed many hours of work for the GoodNews team, but it also required specific knowledge of local markets, especially in regions such as France, where the team didn't have enough reach or experience.
• Rapid expansion meant more outlets to manage, more invoices to track and more complex logistics to coordinate.

Faced with these challenges, GoodNews needed a solution that would not only optimize its operations, but also allow it to scale easily and adapt to new international markets.

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The solution

Polaroo, such as basic supply management software designed to help companies save time, costs and improve operational efficiency, GoodNews found the platform to be an ideal tool to address these challenges.

Since we started working, GoodNews' supply management:

• If it has centralized on a single easy-to-use platform, allowing a comprehensive view with real data of the consumption of each of its points of sale.
• Al integrate all your consumptions and bills on a single digital platform, they can access the consumption history by location, so strategic decision-making is more agile and accurate.
• In addition, the intuitive interface and effective communication channels, such as WhatsApp and email, have allowed a quick and effective response to any need of the GoodNews team, further optimizing its operations.
• Another crucial aspect of the collaboration was the work of the team of experts at Polaroo to manage supply management in international markets, such as French, where GoodNews required more knowledge of it. At Polaroo, we are responsible for coordinating with local suppliers, as well as managing all the necessary maintenance, so that the GoodNews team can focus on continuing to offer “good coffee for good people”.

“We place total confidence in the management of our supplies, which not only involves working hours, but also knowledge in areas where we have no reach, such as the French market. Another point of great help is to be able to have all consumptions centralized with their respective invoices on the platform. It's very easy for us to access and read the consumption history for each asset”, Valentín Muñoz, Retail Development Manager at GoodNews

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The results

The implementation of Polaroo has transformed the way GoodNews manages its supplies. Thanks to this collaboration, they have achieved:

• Digitization of the supply invoices for your 32 real estate assets: The centralization of all relevant information on a single platform has allowed teams from different GoodNews departments to quickly access critical data, improving operational efficiency and facilitating strategic planning.
• Recovery of €4,000: In the last six months, billing claims have been worked on and recovered €2,000 for a location in Spain and another €2,000 for a location in France.
• 555 working hours saved: A significant reduction in time spent managing more than 500 managed invoices and coordinating with suppliers.

With the help of the platform, GoodNews has continued to scale its business model to new cities without worrying about logistical challenges that this implies.

Thanks to this collaboration, GoodNews has an effective and practical solution for managing basic supplies in their premises, which allows them to continue to grow strongly and to advance their mission to lead the coffee revolution in Europe, generating a positive impact on the planet.