Do you have a coliving and want to know how companies in your same sector have managed to have financial control of their business expenses? In this article, we are going to explain it to you!

A few months ago, Polaroo's chief financial officer knocked on the door of Enso Co-Living, a real estate management company with a co-living model in Barcelona that managed, at that time, approximately 20 properties. And that today it has more than 34 properties.

Control and reduction of expenses on supplies in a living room: the case of Enso Co-Living step by step

Enso Spaces had several problems or needs that they intended to solve with Polaroo.

• Lack of consumer control and daily cost of supplies such as electricity, water and gas.
• Need to get a resolution of incidents in an agile manner and fast fibre service.
• Request to unify all these services and supplies on a single platform that facilitates the processing, control of invoices, etc.

Among all these needs, there was an additional problem that required some urgency in 5 of their homes. The fact is that, sometimes, the distributor does not transmit consumption data to the retailers, and they do not issue monthly invoices, or issue them with estimated consumption.

What did this problem mean for Enso Co-Living? Since their tenants come and go so often, they needed to know what consumption those floors had in the last two months, to be able to charge each tenant their proportional share. And receiving the invoices as they received them, they could not do this procedure correctly.

Therefore, Polaroo's solution was give them the detailed information on your monthly consumption and making it easier for them to do this management in the most efficient way with their tenants, creating for them an e-distribution user, the electricity distributor responsible for the network and for the electricity to reach the homes.

From there, more floors began to be passed on to us to manage and follow the same process that we did before:

We ended September 2021 managing 8 of their apartments and by October we were already managing 13 of their homes. They included 4 more properties in November 2021 and ended December with the management of 5 more floors. So far in 2022, they have included 3 new homes, 2 of them in Madrid, where they have just started to expand their business.

Frequently asked questions when hiring Polaroo

To understand the customer's needs, we had a lot of conversations. Understanding your problems is our priority so that we can offer you the best of our solutions. At this point, there was a surprise.

After all those conversations and meetings, there was something that raised doubts. Something that maybe could happen to you too.

When we told them about the price Polaroo would entail for their business and all the benefits they could achieve with their service, they were suspicious.

As I have told you occasionally, one of the features offered by Polaroo is the unification into a single stable instalment of all recurring expenses. In this article, you can have a deeper look at what Polaroo's unification of invoices consists of.

Well, Enso was suspicious because, thanks to this service we offer, we promised to pay on their behalf all the utility bills month by month.

Relationship between Enso Co-Living and Polaroo currently

Month after month, we have been gaining mutual trust that allows us to say today that we are still together, Enso Co-Living and Polaroo form a very solid team that allows us to understand each other and grow together day by day.